FAQs
The FAQ page on our online store answers common questions, making shopping easier and more transparent for our customers in Saudi Arabia.
Covering everything from payment methods and shipping options to returns and product warranties, it ensures you have all the information needed when purchasing our quality electronics, mobiles, appliances, cosmetics, and vapes.
Q: Do you offer shipping across Saudi Arabia?
A: Yes, we provide nationwide shipping across Saudi Arabia. Our goal is to ensure a smooth and quick delivery to every city.
Q: What payment methods do you accept?
A: We accept a variety of payment methods, including credit cards, debit cards, and popular online payment options like Mada and Apple Pay.
Q: Can I return or exchange an item if I'm not satisfied?
A: Yes, we have a hassle-free return and exchange policy. Items can be returned or exchanged within 14 days of delivery, provided they are unused and in their original packaging.
Q: How long does it take to process an order?
A: Orders are typically processed within 1-2 business days. You’ll receive a tracking number once your order is shipped.
Q: Do you offer any warranties on your products?
A: Yes, most of our electronics and appliances come with a warranty. The specific warranty period varies by product, and details can be found on the product page or by contacting customer support.